If the purchased item does not meet your expectations or size, we guarantee that we will replace for another size / item or we will refund 100% of the amount paid for the item.
If you wish to return an item(s) from your order, download and fill out the "Return and Replace Blanket" and attach it to the shipment.

The return can be done by the courier company Econt, together with the completed letterhead at the address: Sofia, office of Econt - Dragalevtsi, on request, for online shop "CACTUS".

The articles must be of a reserved commercial type, not worn, wash, ironed, stained, etc., with original packaging and label.

Return period: 14 days from date of delivery.

After receiving the returned consignment and after confirming its integrity, we will immediately contact you.

Download a claim form